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How Armagh Creamery Grew to 2K+ Raw Milk CSA Members with Farmhand

When Katie McDowell started Armagh Creamery in Dublin, Texas, her mission was clear: produce the highest-quality raw milk while building trust and transparency with her community.

Over time, her customer base exploded. With over 1,000 members in her raw milk CSA—and growing fast—Katie found herself overwhelmed by the demands of juggling multiple systems, customer service, and deliveries.

“I’d be answering calls while making dinner, pulling over on the side of the road mid-delivery to respond to texts,” Katie says. “I was burning the candle at both ends.”

Like many farmers, she knew she needed to delegate—but the thought of transitioning so many customers to a new platform was daunting. That’s when she found Farmhand.

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A Seamless Transition with Farmhand

Farmhand made what felt impossible… simple.

Within weeks, Katie handed off customer support, automated her subscription management, and reclaimed time to focus on what she loves most: connecting with customers and growing her business.

Farmhand quickly became more than just a software solution—it became the system Katie didn’t know she needed. With built-in reminders, she now stays consistent with her newsletter and maintains regular touchpoints with customers without the mental overhead. The platform has made it easier than ever for members to get raw milk each week, removing the barriers that once held them back.

Perhaps most exciting, Farmhand’s upsell automation led to a dramatic increase in yogurt sales—doubling revenue from yogurt alone in just one month.

Katie also used Farmhand to eliminate the clunky spreadsheets she once relied on to manage waitlists and track customer growth. With automation in place, she’s been able to expand her pickup sites more confidently—and today, Armagh Creamery has surpassed 2K+ members and continues to grow.

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Putting Her Oxygen Mask On First

Reflecting on the journey, Katie knows firsthand how intimidating it can be to make a big operational change—especially when you're already stretched thin. But for her, that leap was necessary. With Farmhand by her side, Katie now has the support she needs to keep growing—expanding pickup locations, testing new yogurt flavors, and welcoming more members into her raw milk community.

And she’s not slowing down anytime soon.

“I’ll keep growing this thing until I can’t milk the cows anymore.”

With Farmhand, Armagh Creamery streamlined her raw milk CSA—automating upsells, waitlists, and customer communications. Yogurt sales doubled in a month, and her membership has grown to over 2,200. Now she’s expanding pickup sites and staying connected with her community, without the burnout.