Katie McDowell
Armagh Creamery · Dublin, TX
Customizable, farmer’s choice, market style, and every hybrid in between.Boxes packed. Routes run. Members renewed.
Farmhand runs the signups, the billing, the pickup sites, the skips, and the renewal campaign — so your morning starts in the field instead of the spreadsheet.
Fifteen minutes with Ari, our founder and a farmer.
“I was aligning my work to my spreadsheet — limiting the number of memberships and pickup locations based on what it could handle.”
Melanie Cunningham · Shakefork Community Farm · Carlotta, CA Read her story
Trusted by the nation’s largest CSA farms
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How it actually works
“Hey farmhand,
can you…”
Every farm on this page has the same number in their phone. They text what they need, a person on our team does it, and texts back.
See what they run ↓Monday 5:48 AM
Aliza · The Day Dream Farmer
Opening 20 more spots at the Malta YMCA site. Can you put it on the signup page and cap it there?
Malta YMCA is up to 20 more spots and live on your signup page. Waitlist opens automatically when it fills.
Tuesday 7:15 AM
Melanie · Shakefork Community Farm
Renewals open Thursday. Can you build the campaign and send it to last season’s members?
Campaign is drafted with your early-bird pricing and the renewal link. Want to read it before it goes Thursday morning?
Wednesday 6:02 AM
Carolyn · Something Good Organics
Peppers came in heavy. Can you flash sale 40 pints tonight to everyone on Wednesday routes?
Sent. 31 pints claimed in the first hour, all added to Wednesday’s boxes. I’ll hold the rest for tomorrow.
Thursday 4:40 PM
Cliff · CV Pilson Farm
Truck’s running an hour behind on the Richmond route and I’m still loading.
Everyone on the Richmond route got the delay text. 63 members notified, nothing for you to do.
Friday 9:12 AM
Melanie · Shakefork Community Farm
This is the first year I wasn’t answering all those little questions 🙏
⌄ Scroll the thread
Everything Farmhand runs
Five jobs. One login.
Farmhand runs customizable, farmer’s choice, market-style, and hybrid CSAs — including some of the largest in the country. Every feature on this page started with a CSA farmer on the phone, not a roadmap meeting.
Marketing
Shares do not sell themselves in February.
Fill every share, fill every pickup site, and move the surplus — from the same place you run the farm.
- A website that does the selling. Your fields, your practices, your pickup days, in your language and branding. Mobile-first shop, three-step signup.
- A newsletter that handles the retention. What is in the box, what the weather did, a recipe pulled from this week’s harvest list. The farms with the lowest churn are the ones whose members feel connected to the farm.
- Flash sales and SMS campaigns for the surplus. Forty pints of cherry tomatoes, a heavy pepper week, a share someone gave back. Members reply to buy and it lands in their next box automatically.
- Waitlists that show you the demand. Keep collecting names past capacity and you learn how many more shares the market would carry — and which pickup site is asking for a second day.
- Print for the places the internet does not reach. Porch signs at the pickup site, cards for the market table, a flyer a member hands to her neighbor.
Melanie turned a time-consuming renewal process into a campaign — one send, early-bird pricing, and over $40,000 committed in two weeks. Signs and cards at the pickup sites keep filling the rest.
Melanie Cunningham · Shakefork Community Farm · Carlotta, CARead her story →
She texts
Let’s get this season’s renewal campaign launched.
Billing
Every way a member pays, on one balance.
Collect the season up front or spread it out, take SNAP/EBT online, and stop tracking payments by hand.
- Pay in full, in installments, or weekly. Set the rhythm your season runs on — and switch it between seasons if your flow changes.
- Online SNAP/EBT at checkout. Members pay with EBT on your site, with no extra admin for you. Opens your CSA to more of your community.
- Card, debit, ACH, cash, and check. All of it posts to the same member balance, and the share stays current no matter how they paid.
- Failed payments fix themselves. Declines retry and clear on their own — 98%+ recovered. The ones that do not show up on a past-due list, so you catch it at the next pickup instead of in October.
- Renewal campaigns that actually close. Early-bird pricing, one send, a link that carries their share settings forward. No rebuilding the member list from scratch.
Aliza’s first week on Farmhand surfaced four failed payments she never knew about — three cleared themselves overnight. She doubled her CSA in under a season, 100+ new members in 90 days, without going back to a spreadsheet.
Aliza Pickering · The Day Dream Farmer · Wilton, NYRead her story →
Fulfillment
A failed box is the fastest way to lose a member.
Pack from the list, run one route, and keep everyone waiting on it informed.
- Packing labels built for your shed. Thermal or office, station-separated, in route order, and sequenced by weight so the crew knows what to pack first. Not a generic export you re-sort by hand.
- Pack lists and harvest reports your way. Customized to how your crew actually works down the line.
- Shares, retail orders, and wholesale on one route. The restaurant, the co-op, and the Tuesday pickup site are stops on one route, not three lists you reconcile at midnight.
- Multi-driver optimized routing. Split fulfillment across drivers and every stop lands on somebody’s route. Each driver only sees the routes they are assigned.
- A photo at the door. GPS-tagged proof-of-delivery photos attach to every order, so “it never came” is a question you can answer.
- Reminders, alerts, and the late notice. Text and email, sent automatically — plus a running-late button that reaches the whole route in seconds.
Frog Hollow moves 1,000+ CSA orders, and our fulfillment was built around their pack shed — packing tags ordered by weight so the crew knows what to pack first, and reports laid out to match the stations.
Frog Hollow Farm
Support
The part no other tool will do: the work itself.
Send us the change and get back to the field.
- Text a person, not a ticket queue. The same number every farm on this page has in their phone, answered by a real human, seven days a week.
- We make the change, you stay in the field. A website edit, a new pickup site that starts Thursday, a box swap, a card that failed. You text it, we handle it.
- Members manage their own account. Skips, holds, card updates, box customization, pickup-site swaps. The messages that reach you are only the ones that need you.
- $0 for routing, newsletter, and SMS. No per-feature pricing on the things you use every single week.
“
This is the first year I wasn’t answering all those little questions. It’s a huge mental timesaver.
Melanie Cunningham · Shakefork Community Farm
She texts
Card failed on the Tuesday route and I’m mid-harvest. Can you sort it?
Coaching
Somebody who has seen a hundred other seasons.
Monthly 1:1 calls with Ari, plus the playbooks that came from farms already past the problem you are hitting.
- 1:1 monthly calls with Ari. Our founder and a farmer. Pricing, share structure, where the growth is actually coming from — and what is working right now on other farms.
- Playbooks, not theory. The renewal campaign that raised $40,000 in two weeks. The referral card that filled a pickup site. Written down, ready to run on your farm.
- Workshops with the farmers who did it. Live sessions where the person who solved it walks through how.
- You ask, we build. Our roadmap comes from farmer conversations. If a feature makes sense, it ships — often within weeks, and you see it live.
“Every farm treats the season opener like a deadline. We stopped doing that.” Laci kept signups open into the season with pro-rated pricing, so the people who would not commit in February joined once they saw a real box. Her first season on Farmhand finished at 1,500 members.
Laci Tagge · Tagge’s Famous Fruit & Veggie Farms · Brigham City, UTRead her story →Farm operations, marketing, and pricing expertise — included with the software, not billed by the hour.
Inside a coaching callLaci Tagge · Tagge’s Famous Fruit & Veggie Farms
Operations Calculator
The hours nobody invoices you for.
Rebuilding the member list every season, re-sorting the pack list by hand, working out who actually paid. None of it shows up on a statement. The Operations Calculator puts a number on those hours and shows you what they are worth.
See What You’d SaveFarmer stories
Hear it from the field.
Five farmers on what changed once somebody else handled the admin.
The comparison
Built for how a CSA actually runs.
| Other platforms | Farmhand | |
|---|---|---|
| Built for | Generic ecommerce with a subscription bolt-on. | CSA from day one. Every feature started with a CSA farmer. |
| CSA models | One model, take it or leave it. | Customizable, farmer’s choice, market style, hybrid. Switch seasonally, or run them in tandem. |
| Billing rhythm | One cadence. | Pay in full, installments, or weekly or biweekly — your call, your season. |
| SNAP/EBT | In person only, if at all. | Online at checkout. No extra admin for you. |
| Packing labels | A generic CSV you re-sort by hand. | Thermal or office, station-separated, in route order. |
| Delivery routing | $150 to $200 a month extra. | Built in. Multi-driver, optimized, with proof-of-delivery photos. |
| Newsletter and SMS | Another subscription on top. | Included. Visual builder with a recipe generator from your harvest list. |
| Website | Not included. | Your farm, your brand, live in days. |
| Renewals | Rebuild the member list every season. | One campaign. Share settings carry forward. |
| Skips and holds | Texts at 9pm and manual edits. | Members handle their own from their account. |
| Failed payments | You chase it. | Retries automatically. 98%+ recovered. |
| Add-ons and flash sales | Bolt-on or unsupported. | Eggs, flowers, bread, surplus pints. Reply-to-buy for members. One pack list for you. |
| Wholesale | A separate system. | Branded shop, on the same routes as shares and retail. |
| Multi-site pickup | A generic list of sites. | Per-site capacity, waitlists, and sign-out sheets. |
| Member support | Email, maybe. | People, seven days a week. Sundays too. |
| Coaching | Not a thing. | Monthly 1:1 calls with a panel of farm, marketing, and operational experts who have run a hundred seasons. |
Making the switch
Setup is easier than you think.
Step 1
Book a 15-minute call
You talk to Ari, our founder, not a sales rep. He walks through what your shares, routes, and members would look like on Farmhand. No pitch deck.
Step 2
We handle the migration
We move your members, payment history, share settings, fulfillment setup, and website. We will build you a site if you do not have one. You do not touch a spreadsheet.
Step 3
You are live
Members migrated, signup page live, first newsletter queued, routes optimized. We are on call seven days a week if anything comes up.
Most farms are fully migrated and live inside two weeks — in the middle of a season, if that is when you need it.
Questions
What farms ask before they switch.
Can Farmhand handle my specific CSA model?
Yes. Customizable (members pick their items), farmer’s choice (you curate the box), market style (members shop from an open list), and hybrid models are all supported. You can switch between them seasonally if that is your flow. Tell Ari how your shares actually work and he will show you the setup.
What does Farmhand cost?
Most CSA farms pay between $80 and $200 a month, and many save money by dropping the separate routing, email, and SMS tools they were paying for on top of an old platform.
Will I lose my member data?
No. We migrate your full member list, payment history, balances, and share settings. Nothing gets lost and nothing gets left behind. Every member gets a welcome guide, a login, and support from our team.
How long does the switch take?
Most farms are fully migrated in under two weeks. We do the heavy lifting and you keep farming — including mid-season, if that is when you need to move.
Can members pay with SNAP/EBT?
Yes, online at checkout. Members pay with SNAP/EBT on your site alongside card, debit, ACH, cash, and check, and all of it posts to the same member balance with no extra admin for you.
How do skips, holds, and vacations work?
Members handle their own from their account. They skip a week, put the share on hold, or swap pickup sites, and your pack list and routes update automatically. The messages that reach you are only the ones that actually need you.
What about add-ons like eggs, flowers, and bread?
All handled. Sell them as weekly extras, seasonal bundles, member-only offers, or flash sales on surplus. One checkout, one portal, one pack list.
What if I need a feature you do not have?
Tell us. Our roadmap is built from farmer conversations. If it makes sense for CSA farms, we build it — often within weeks, and you see it live.
Can I talk to a farmer who already switched?
Yes. We will connect you with Melanie, Carolyn, Aliza, Laci, or a farm near you that has already moved.
Fifteen minutes with Ari.
Ari is our founder and a farmer. He will walk through your shares, your pickup sites, and your season, and tell you straight whether Farmhand fits how your farm actually runs.