Your retail shop already takes cash, check, and bank transfer (ACH) at checkout. Now the same is true when you're the one placing the order: the Create Order tool follows the customer's default payment method instead of always charging a card.

Card orders charge just like before, and ACH orders process electronically with the reduced service fee. For cash/check customers nothing is collected automatically — the order creates an invoice due on the fulfillment date, and you mark it paid once the money's in hand. If a customer's default method isn't enabled on your retail shop, the tool falls back to their card, account credit is always applied first, and the Generate invoice option now works for cash/check and ACH customers too. Retail cash/check orders also now show up in your Offline Payments report alongside CSA.