Customizable CSA Boxes on Farmhand: Setting Email Schedules, Order Deadlines & Packing Flow
Sonya's weekly workflow
- Set a pack order on every product.
Lowest number packs first (0 = top of the list).
Use it to stage your packing station — heaviest items at the top, lightest at the bottom — so the pack flow matches the printed list.
Pack order can be bulk-edited across products; you don’t have to go one-by-one.
- Build the upcoming week’s box 48hrs+ before your order deadline.
Because Farmhand sends an automatic reminder ~24 hours before the deadline, the box has to be live before that reminder fires.
- Hit publish to open the shopping window.
The moment you publish, members can start customizing. They won’t get an email about it yet —just anyone who happens to be on the site — so publishing early is safe.
- Farmhand sends the auto-reminders.
Roughly 24 hours before your order deadline, Farmhand sends every member a text and email reminder automatically.
💡TIP
Set your order deadline to the last moment you actually need final counts. For most farms harvesting Monday/Tuesday, that’s Monday morning — not Tuesday morning.
A late deadline causes the over-harvest / under-harvest scramble and means boxes canquietly disappear if payments don’t clear in time. Members already had the preview Friday and thereminder 24 hours out; an earlier cutoff won’t feel sudden.
Built With Farmers. Not For.
Sonya Perrotti
This is Day 1 with farmer Sonya of Coyote Family Farm, who runs a customizable CSA where members build their own box each week. Ari walks her through the full weekly rhythm — when to publish the box, when to close orders, and the series of emails that go out to members and non-members throughout the week, from the Friday open-order preview to the Wednesday box-day farm news.
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