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how-to-manage-delivery-routes-driversHow to Manage Delivery Routes & DriversJune 30, 2026How-toGive drivers a simple route view — move stops between vans, reoptimize, and track every delivery in real time.Dashboard → Routes
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This short video walks you through managing delivery routes and drivers in Farmhand — the driver's routes-only view, moving stops between vans, reoptimizing, and tracking deliveries in real time. You can follow along:
- 0:00 What drivers see — the routes-only dashboard
- 0:12 Sending each driver their route link
- 0:24 Moving stops to another van (Change Zone)
- 0:57 Reoptimizing a route
- 1:15 Deliver-by times & dependency chains
- 1:43 The driver's phone view
- 1:54 Step 1: Navigate
- 2:05 Step 2: Add a photo
- 2:30 Step 3: Mark as Complete
- 2:45 Real-time tracking
What drivers see
When drivers sign in, they get a modified version of the dashboard that's just Routes — nothing else to navigate. Depending on which driver is doing which route, you simply send each one a link to their respective route.
Adjust routes before sending
Make any changes before you send out links. Say one van has stops like South Logan and the Perry fruit stand and you want to consolidate them onto another van:
- Check the stop's checkmark and click Change Zone.
- Pick the van to move it to — the list shows every van in your system.
- Click the ⋯ menu and hit Reoptimize.
Routes reoptimize automatically after the start time; before that, you can trigger it yourself from Settings.
Control the stop order
If you don't like how a route is ordered, you have two tools:
- Deliver-by time — guarantee certain locations are reached by a set time.
- Dependency chain — force an order: this stop first, then that one, then that one. The optimizer respects it — for example, splitting routes so one driver runs north–south while another runs east–west.
The driver's flow
Once a driver opens their link on their phone, they land on a page with three big buttons:
- Navigate — opens Google Maps from their current location.
- Add Photo — after arriving, they snap a photo. Ideally it captures all the boxes facing the camera plus the add-ons — so if a member says "my box isn't there," you have photo proof it was delivered (and maybe someone mistakenly took it).
- Mark as Complete — sends the automated text and email letting the member know their delivery is ready for pickup.
Track deliveries in real time
Each completed stop gets a checkmark on the route the moment the driver marks it done, with the exact delivery time recorded. From the command center you get a bird's-eye view of where all your trucks are at once, plus an estimated route time generated by the system — unloading period included.
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