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members-add-ach-cash-checkMembers can add ACH and cash/check themselvesJune 4, 2026Customer experienceMembers can now add a bank account (ACH) or cash/check as a payment method themselves — no more support tickets or canceling and re-signing up.Contact Farmhand support to update the payment methods enabled for your farm.Katie MillerPositively GrownHopkins, MIkatie-miller
Until now, members could only add credit or debit cards on their own — switching to ACH meant canceling their subscription and signing up again, and paying by cash or check meant a support request. Now the Add payment method button on the member's Account → Payment page offers every payment type your farm supports: card, bank account (ACH), or cash/check, with EBT/SNAP coming soon. A newly added method automatically becomes the default, any saved method can be set as default or removed, and when a member adds a bank account, any past-due invoices are automatically retried against it — so an overdue balance can be cleared just by attaching one. For now, alternate payment methods apply to CSA invoices; one-time retail orders still require a card. And if your farm only accepts cards, your members' page stays exactly as it was.
Katie wanted to save on credit card processing fees and give her customers more flexibility in how they pay. Now her members can switch to ACH or cash/check on their own — no support ticket required.
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