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deliver-outside-your-delivery-zonesDeliver to members outside your normal zonesJune 21, 2026Routes & deliverySet up a subscription or one-time order for a member outside your delivery zones — pick any zone, get a heads-up, and save anyway.Contact → Create Subscription and Create Order tools
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Members move. Addresses fall just outside the lines. And sometimes you've agreed to deliver to a special or top-tier member beyond your normal area. Until now, the only way through was to temporarily widen a delivery zone, create the subscription or order, then change the zone back. Now the Create Subscription and Create Order tools show all of a plan's delivery zones, not just the ones covering the member's address. If exactly one zone matches, it's selected for you; if none do, you can pick any zone, with out-of-zone options clearly labeled and a non-blocking warning that still lets you save. And if a one-time order has no address on file, you'll get a clear prompt with a link to add one. The customer-facing checkout is unchanged and still only shows zones that cover the member's address.
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