Orders & fulfillment

Managing products: price groups, members-only access, and recurring discounts

Release Date:
May 12, 2026

Manage products: set price groups (retail, wholesale, member), restrict to members, and apply recurring discounts.

Before you start: Decide your price groups (do you sell wholesale?) and identify any friends/family members who get standing discounts.

  1. Go to Dashboard → Products.
  2. Click a product to open the Pricing tab. Set your retail price, wholesale price (separate storefront), and a member price if applicable.
  3. Use member price in one of two ways:
    • As a discount off retail (members pay less for the same item, available to all)
    • As an access restriction (members-only — non-members can't buy)
  4. For per-product edits, open the details tab: descriptions, tags, vendor/freezer tag for reports, "new" badge, per-order maximums, location restrictions, photos.
  5. To apply a recurring discount (e.g., 10% off for friends/family on every subscription cycle):
    • Create a coupon code with the discount, OR
    • Apply a recurring credit that auto-offsets each invoice (e.g., "1 gallon free per cycle")
  6. Use bulk edits when changing many products at once (seasonal pricing, availability toggles).

Success: open the customer's invoice — you can see the recurring credit applied as a line item every cycle.

⚠️ What to know

  • Retail and wholesale are separate storefronts. Same product can have both prices; customer sees only the storefront matching their account type.
  • Vendor/freezer tags drive report filters. Tag now so your harvest reports are filterable later.
  • Recurring discounts on subscriptions = coupons. Coupons don't apply to one-time orders.
  • Per-order maximums prevent bulk-buying if a product is scarce — useful for limited-supply items.
Where to find this update:
Dashboard → Products

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